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A comprehensive course covering core interpreting techniques: Consecutive Interpretation (the most common mode for client interactions), Sight Translation (reading a document and translating it orally), and Note-Taking strategies. 

Focuses on the unique role, ethics, and standards of practice when interpreting in a non-medical/non-legal setting, emphasizing cultural sensitivity and neutrality.

Specialized modules that teach the specific protocols for interpreting remotely, including managing the communication flow, dealing with connection issues, and clarifying jargon in a remote setting. 

This specialized module goes far beyond basic language skills to equip your company and team with the cultural acumen necessary for successful international business development. We teach the specific, often unspoken, protocols and etiquette required to navigate the unique cultural landscape of every market you engage with.

Intensive vocabulary and concept modules focused on the specific jargon used in the relevant industry (e.g., Hospitality, Food Service, Naval Architecture if supporting that version of One2Three). 

Our team offers many skill training programs to help your company become more effective in daily communication. With workshops and team building sessions in place to help increase productivity and customer interaction skills

A critical, usually mandatory module covering professional standards, particularly the strict rules around maintaining the confidentiality of customer or vendor information, especially sensitive data (like payment details). 

Hands-on sessions led by instructors where trainees practice interpreting simulated real-world scenarios, receiving immediate feedback on their technique, tone, and accuracy. 

This pillar focuses on aligning the translator’s work directly with the organization's goals and ensuring deep subject-matter expertise for accurate written communication.

Training Focus Areas:

• Mission Alignment: Understanding the organization’s vision, strategy, and Theory of Change to contextualize all documents.
• Technical Translation: Specialized training in the NGO's specific sector terminology (e.g., development, legal aid, public health).
• Localization & Advocacy: Adapting translated content (e.g., reports, campaigns) to be culturally relevant and effective in local contexts.
• Sustainability Reporting: Mastering the clear and persuasive translation of grant proposals and monitoring & evaluation (M&E) reports to secure funding.

This pillar ensures the translator is proficient in using technology and managing resources (time, budget, tools) to maximize efficiency and maintain compliance.

Training Focus Areas:

• CAT Tool Proficiency: Mandatory training in Computer-Assisted Translation (CAT) tools and Translation Memory (TM) software to enhance consistency and speed.
• Budget & Financial Literacy: Understanding and accurately translating financial reports, budgets, and donor compliance documents.
• Project Time Management: Training on estimating turnaround times, prioritizing urgent grants, and managing translation flow for large projects.
• Data Security & Confidentiality: Strict protocols for handling sensitive data (beneficiary information, internal communications) during the translation process.

This pillar targets management and ethical skills, preparing translators who may lead teams, vet volunteers, or perform quality assurance.

Training Focus Areas:

• Recruitment and Vetting: How to screen, test, and onboard other volunteer or contractor translators effectively.
• Performance Feedback: Training on providing constructive criticism and conducting quality assurance (QA) checks on work submitted by others.
• Ethical Guidelines: Deep understanding of professional ethics, avoiding conflicts of interest, and maintaining professional boundaries in sensitive nonprofit contexts.
• Volunteer Retention: Skills for motivating, recognizing, and supporting translation team members to ensure stability and reduce staff turnover.